Delivery and payment conditions
Wandschappen is registered at the Chambre of Commerce Rotterdam under number 24469945.
The VATnumber of Wandschappen is NL8113.46.614.B01.
Wandschappen delivers all the products from her studio .
The goods are shipped at the expense and risk of the buyer .
The ordered goods will be delivered within delivery period at the address you specified. In case Wandschappen can not meet with this deliverytime for any reason, you will be notified by mail within 3 days after order.
The goods are delivered by PostNL Standard or GLS .
All prices shown on the homepage are in Euros and include 21 % VAT.
Not included in the price : transport and insurance costs , import duties, taxes and custom fees.
Risk and damage
We pack your parcel with great care. At the moment the parcel reaches you, please check that your order has arrived undamaged. If this is not the case, you should NOT accept the delivery, and give it back to the carrier. In that case the damage is caused during transport and the carrier will make a note of this. Make sure this is done and that you get a copy.
Goods are shipped after receipt of your payment online and within the delivery time.
You will receive an email within 3 days after order with a confirmation and invoice.
Many products in the shop are made from 100 % wool ( felt) and therefore sensitive to direct sunlight . Wandschappen strongly recommends that these products are not exposed to direct sunlight. Wandschappen is not responsible for color differences by ignoring this advice.
If the product does not meet the expectations upon receipt, if it has technical defects or it emerges damaged from an undamaged parcel, you can return it to Wandschappen within 7 days . Before returning, please send an email for consultation to firstname.lastname@example.org with the reason for return. It’s possible to get a free replacement.
The shipping charges for returns are for sender. The product must be in its original condition and packed in the original packaging .
Wandschappen reserves the right to refuse a return delivery if it appears that the product has been used or damaged due to unapropiate packaging .
Returns after 7 days will not be accepted.
Wandschappen ensures that your personal details are always kept confidential in accordance with the legal provisions of the Registration Authority. Your information will not be passed on to others without your permission.
The laws of the Netherlands apply to all closed purchase and sales agreements.
Wandschappen reserves the right to cancel orders in case of exceptional circumstances regarding Wandschappen, third parties or services.